Case Closed

Overview

The enrichment creates a 'Case Closed' attribute whose value is 'True' if the case satisfies specified criteria. Conformance checking helps identify process deviations by validating that cases follow expected patterns. By controlling which criteria define a closed case, you can filter completed cases from active ones and focus your analysis on successfully completed workflows.

Common Uses

Use the Case Closed enrichment to:

  • Reporting: Exclude incomplete cases from cycle time calculations
  • Analysis: Focus process mining on successfully completed workflows
  • Filtering: Separate active cases from archived/closed cases in visualizations
  • Metrics: Calculate completion rates and closure patterns

Settings

Filter: Specify the criteria that identify a closed case by adding one or more filters.

Common filter types for Case Closed:

  • Cases with Attribute: Filter by specific attribute values (e.g., Status = "Completed")
  • Cases with Activity: Filter by presence of completion activities
  • Date-based filters: Filter by closure date ranges

Multiple filters can be combined using AND/OR logic to create complex closure criteria.

Case Closed filter configuration interface

Examples

To define closed cases, let's add two 'Case Closed' enrichments, in each selecting 'Cases with Attribute' filter, and selecting different statuses of a case.

First, let's select 'Cases with Attribute' and select cases which are already fully paid:

After adding a filter, you will see it on this page. Click 'Update'.

In the settings, give the enrichment a descriptive title, specifying that this is 'Case Closed' enrichment for fully paid cases.

Second, let's select cases that were cancelled (we also consider those as closed).

Let's specify that this is 'Case Closed' enrichment for cancelled cases.

Once you're ready click 'Calculate Enrichment' to add the new attribute to your data set. In the overview, you will find one attribute 'Case Closed' which will combine the two enrichments we created above.

Case Closed enrichment overview showing combined attributes

Filter selection for fully paid cases

Enrichment title configuration

Configure Case Closed criteria - example configuration

Configure final Case Closed settings

Output

The Case Closed enrichment creates a new case-level attribute:

  • Attribute Name: Case Closed
  • Values: 'True' (case meets closure criteria) or 'False' (case does not meet criteria)
  • Data Type: Boolean

Multiple Case Closed enrichments with different criteria are combined into a single attribute. A case is marked as 'True' if it satisfies ANY of the configured criteria.

The severity level you select determines how this conformance issue is categorized in conformance analysis dashboards and reports. Cases with closure status can be filtered and analyzed to understand process completion patterns.

See Also

Related Conformance Enrichments:

Related Topics:


This documentation is part of the mindzie Studio process mining platform.

An error has occurred. This application may no longer respond until reloaded. Reload ??