Task Mining Agent, Version 1

Version 1 of the mindzie Task Mining Agent is the earlier desktop recorder. It is a different program from the current Task Mining Agent, with its own installer and its own log. For new recordings, use version 2.

What it is

  • The installer is mindzieTaskMiningAgentSetup.exe. It needs administrator rights on Windows.
  • The main window has two buttons: Record, which starts a recording, and Logs, which opens the folder the logs are saved in.
  • Starting a recording asks for a Case ID (optional), a Username (filled in from Windows) and Notes. Click OK; the agent moves to the notification area while it records mouse clicks, keyboard actions and switches between applications and windows.
  • Stopping is done from the agent's icon in the notification area. Each log is saved with the time it was made in its name.

Download the Task Mining Agent, version 1 (mindzieTaskMiningAgentSetup.exe)

Using its logs in Process Intelligence

A version 1 recording has no supported use in Process Intelligence. To analyse recorded work here, make new recordings with version 2.

A version 1 log cannot be uploaded on the Task Mining screen. That screen takes only the event_log.csv that version 2 writes, and it refuses a version 1 log because the log does not have version 2's columns. The screen names the columns that are missing, and nothing is kept.

The Task Mining screen refusing a version 1 log, naming the columns it is missing

To use the Task Mining screen, record with version 2 instead. See Moving to version 2 below.

Moving to version 2

Version 2 needs no administrator rights, records far more (the element clicked, what was entered in which field, a screenshot per step, and web page detail through a Chrome extension), and writes both a report and an event log the Task Mining screen accepts. The two versions are separate programs. Install it from Task Mining Agent.

Troubleshooting

The agent will not start

  • Check that the installation finished without an error.
  • Look in Windows Event Viewer for an error from the agent.
  • Install the agent again, as an administrator.

A recording captures nothing

  • Check that the recording really started: after OK, the agent moves to the notification area.
  • Check that the agent is allowed to watch mouse and keyboard activity, and that no security software is blocking it.

You cannot find the logs

  • Click Logs in the agent's main window. It opens the folder the logs are saved in.
  • Stop a recording from the agent's icon in the notification area. Closing the agent is not the same as stopping the recording.
  • Check that the disk has room for the logs.

Support

For help with the agent, contact support@mindzie.com.