Task Mining Agent Installation

Overview

The mindzie Task Mining Agent is a desktop application that captures user interactions with their computer, including mouse clicks, keyboard actions, and application usage. This data can be used for process discovery, task analysis, and workflow optimization within mindzie Studio.

Prerequisites

  • Windows operating system
  • Administrator privileges for installation
  • Internet connection for downloading the installer

Installation Steps

Step 1: Download the Agent

Download the mindzie Task Mining Agent installer:

Download mindzie Task Mining Agent

Step 2: Install the Agent

  1. Run the downloaded installer file (mindzieTaskMiningAgentSetup.exe)
  2. Follow the installation wizard prompts
  3. Choose whether to launch the agent automatically after installation

Step 3: Launch the Agent

After installation, you can launch the Task Mining Agent in two ways:

  • From the Windows Start menu
  • Automatically on startup (if selected during installation)

Using the Task Mining Agent

Main Interface

When the agent launches, you will see the main control interface with the following controls:

  • Record Button: Start tracking user interactions on the desktop
  • Logs Button: Open the directory where task mining logs are stored

Starting a Recording

  1. Click the Record button to begin capturing user interactions
  2. A configuration dialog will appear with the following settings:
    • Case ID: Optional identifier to link recordings to specific cases in process mining logs
    • Username: Automatically captured from the system (can be modified)
    • Notes: Add any additional context or information about the recording session
  3. Click OK to start the recording
  4. The agent will minimize to the system tray to avoid interfering with normal workflow
  5. The agent will capture all desktop interactions including:
    • Mouse clicks
    • Keyboard actions
    • Application switching
    • Window interactions

Stopping a Recording

To stop recording, access the agent from the system tray and click the stop button.

Working with Task Mining Logs

Log Storage

Task mining logs are automatically saved with a timestamp indicating when they were created. The logs are stored in a dedicated directory that can be accessed via the Logs button in the agent interface.

Using Logs in mindzie

Task mining logs can be utilized in several ways:

Direct Import to mindzie Studio

Load task mining logs directly into mindzie Studio for immediate analysis and visualization.

Merge Multiple Logs

Use mindzie Data Designer to:

  • Combine multiple task mining logs from different users or sessions
  • Create comprehensive views of multi-user processes
  • Analyze patterns across different recording sessions

Integration with Process Mining Data

Task mining data can be integrated with existing process mining logs in mindzie Data Designer:

  • Link task mining activities to specific cases using the Case ID field
  • Enrich process mining data with detailed desktop interaction information
  • Create end-to-end process views combining system events and user actions

Best Practices

Recording Configuration

  • Use Case IDs: When recording tasks related to specific process instances, always enter a Case ID to simplify integration with process mining data
  • Descriptive Notes: Add meaningful notes to each recording session to provide context for later analysis
  • Username Accuracy: Verify the username is correct for proper attribution in multi-user analysis

Recording Sessions

  • Focus on Complete Tasks: Record entire task workflows from start to finish
  • Minimize Interruptions: Avoid unrelated activities during recording sessions
  • Regular Stops: Stop and start new recordings for distinct tasks rather than one continuous recording

Log Management

  • Regular Exports: Periodically export or back up task mining logs
  • Organized Storage: Use descriptive filenames and maintain organized log directories
  • Timely Analysis: Import logs into mindzie Studio or Data Designer promptly for analysis

Troubleshooting

Agent Won't Launch

  • Verify the installation completed successfully
  • Check Windows Event Viewer for error messages
  • Try reinstalling the agent with administrator privileges

Recording Not Capturing Events

  • Ensure the agent has necessary permissions to monitor system events
  • Check that the recording was started successfully (agent minimized to tray)
  • Verify no security software is blocking the agent's monitoring capabilities

Cannot Find Log Files

  • Click the Logs button in the agent interface to open the correct directory
  • Check that recordings were properly stopped (not just agent closed)
  • Verify sufficient disk space is available for log storage

Support

For additional assistance with the Task Mining Agent:

  • Contact mindzie support at support@mindzie.com
  • Visit the mindzie documentation portal
  • Check the mindzie community forums for user discussions and tips