Overview
The Time From Case Start to Selected Event calculator measures the time elapsed from the beginning of a case to a specific event or milestone. This calculator helps you analyze how long it takes for cases to reach important process milestones.
Common Uses
- Analyze the time it takes for a case to reach a certain point in the process
- Measure time to first customer contact
- Calculate time to first approval
- Determine how quickly cases progress through initial stages
- Identify delays in early process steps
Settings
Column Name: Select the attribute that represents the event you are interested in (e.g., 'Activity Name' if you want to measure time to a specific activity, or 'Status' to measure time to a status change).
Column Values: Select the specific event value you want to measure time to (e.g., specific activity name like "Enter Invoice").
Selection Type: Specify how to select the event occurrence:
| Type | Description |
|---|---|
| All | Selects all occurrences of the event in the case |
| First | Selects the first occurrence of the event (most common) |
| Last | Selects the last occurrence of the event |
| Max | Selects the occurrence with the maximum value |
| Min | Selects the occurrence with the minimum value |
Example
Time from Case Start to Invoice Entry
Scenario: You want to see how long it takes from the start of a case until an invoice is entered into the system.
Settings:
- Column Name: Activity Name
- Column Values: Enter Invoice
- Selection Type: First
Output:
The calculator displays time statistics in days:
- Mean: Average time from case start to invoice entry
- Median: Middle value of times (useful when outliers exist)
- Max: Longest time observed
- Additional statistical measures
Insights:
This analysis reveals:
- How quickly invoices are entered after case initiation
- Potential delays in the initial data entry process
- Variations in processing speed
- Cases that experience unusually long delays before invoice entry
Usage Tip: Use "First" selection type for initial occurrence analysis, or "Last" to measure time to final occurrence of repeated activities.
This documentation is part of the mindzie Studio process mining platform.